What can I tell my buyer about Trustport?

Trustport is a secure platform operated by an independent third party which can hold funds related to a real estate transaction right through to settlement. Here's how it works:

1. Verify their identity
   Before transferring any funds, the buyer will complete a quick identity verification through Trustport. This is a simple but important step that protects everyone involved.
2. Pay the deposit 
   Once verified, the buyer will receive clear payment instructions and can pay securely via bank transfer or direct debit.
3. The buyer's deposit is secured
   Once we receive the buyer’s deposit, funds are held securely by Trustport until settlement.
4. Funds paid at settlement
   When settlement is confirmed, funds held in escrow are paid in accordance with instructions provided.